
3 0 d a y s
g e t t i n ‘ b a c k i n t h e g a m e
| priorities | description | result |
| lay the foundation | transition into the ISW with ease – 3 wk crossover w/ Jill | ° region and I feel set up and clear on where the ISW was & where it’s going ° align on people placement in stores |
| shadow farm RM in their home market | ° experience a day-in-the-life of an RM ° learn/fine tune any functional & leadership RM responsibilities |
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| floor/store time – all locations | ° floor/store time – all locations | |
| get up to speed on pillars, roll outs and area intiatives | ° learn about the 360 campaigns and ensure ISW strategy supports ° up to speed on the lululemon residency program and jump in to creation & planning |
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| team connection | spend time with each leader in the region | ° learn development plans, goals, performance ° connection built with each SM |
| #thesweatlife | ° double duty – build relationship with teams & ambassadors of all stores | |
| white space | lululemon residency in AZ in October – support in creation of content, facilitation, all RM deliverables | ° new level of connection made with guests, ambassadors and influencers ° strategy & execution successful |
6 0 d a y s
v i s i o n & s t r a t e g y
| priorities | description | result |
| lay the foundation | partner connect & align | ° clear picture on how to lean into partners, what’s working & not working, hear assessment of ISW |
| build out Q4 holiday strategy leveraging tenured SM’s strengths | °development of SMs ° ready to crush Q4 |
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| guest experience training series – elevate and level-set the guest experience before holiday | ° guest experience is elevated – increased UPT, traffic and DPT ° increased secret shop results ° happy team, happy guests |
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| team connection | SM development – build, revise or edit SM dev plans | ° SM’s are engaged, challenged and driven |
| prioritize meetings – staff meetings & KL meetings | ° connect with full teams ° assess quality and execution of facilitation and content creation |
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| white space | shake it up – host a holiday white space workshop for the ISW leaders focused ON (1) community (2) guest experience | ° doing things we’ve never done before ° stores hitting stretch in Q4 ° teams energized and enrolled |
9 0 d a y s
r a m p i t u p
| priorities | description | result |
| lay the foundation | recruiting & hiring – seasonal benches full, seasonal team strong/pipeline, all seasonals connect with our brand purpose | ° guest experience is top notch – authentic connections ° pipeline to support 2017 |
| holiday in action – holiday strategy in full effect | ° seamless holiday season- we are prepared, agile and balanced ° this holiday season feels new – we are implementing new ideas and getting new results |
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| SM’s being leveraged in their areas of strength – gaining regional experience | ° SM Development always happening ° stretch assignments support engagement |
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| team connection | market holiday shindigs for full teams | ° connection & team focused experiences for each market before BF weekend |
| white space | SQ reno – blow it up & use this platform to build buzz and excitement the entire PHX market | ° biggest BF weekend yet in the PHX market & men’s % increase ° opening events are innovative, creative and resonate with the guest |